Frequently Asked Questions

What is printable art? 
Please see Printing Your Printable Art for more information.

What is your return policy? 
Due to the nature of instant delivery of digital files, refunds cannot be issued. I want you to be completely satisified with your purchase, so if you have any problems or need assistance with your order, please contact me and I’ll get back to you ASAP. 

Who are you? 
I’m Jonny Jellard – I live in the middle of the North Island in New Zealand (Middle Earth), Rotorua. I am married to my beautiful wife Laura-Lee, who is currently studying to become a teacher. Even though I have my teachers degree I absolutely love art and graphic design.